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Send us an email and we'll get back to you within 24 hours.

hi@eazyads.app

Documentation

Browse our guides and tutorials to get the most out of Eazyads.

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Common Questions

How do I get started?

Choose a plan, sign up, and you'll be taken to the app. Upload your product photo, select a filter, and generate your first ad in seconds.

What file formats do you accept?

We accept JPG, PNG, and WEBP images. Maximum file size is 10MB. The app will automatically optimize your images for processing.

Can I download my generated content?

Yes! All generated images download as high-quality JPEGs and videos as MP4 files. You can also share directly to social media using the share button.

How does billing work?

You'll be charged on the same day each month (or year for annual plans). Your quota resets on your billing date. You can upgrade, downgrade, or cancel anytime.

What if I exceed my quota?

If you reach your monthly limit, you can upgrade your plan immediately to get more quota. Or wait until your next billing cycle when your quota resets.

Do you offer refunds?

Yes! We offer a 14-day money-back guarantee on all plans. If you cancel mid-cycle, you'll receive a prorated refund for unused quota. No questions asked.

Can I use Eazyads for commercial purposes?

Absolutely! All generated content is yours to use commercially. Use it for ads, social media, e-commerce listings, marketing materials, and more.

Why is my generation taking longer than expected?

Images typically take 30-60 seconds. Videos take 4-10 minutes due to AI rendering complexity. If it takes longer, please refresh and try again. Contact support if issues persist.

Still Need Help?

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